Payment
I aim to ship jewelry within 3 days of full payment being received. Payment must be made in full before goods can be sent to you.
I accept payments made via PayPal, Direct Checkout or Etsy Gift Cards. Items will be sent to your Etsy address unless you provide clear alternative instructions for a different address in the instructions to seller after payment is made.

Shipping is from the United Kingdom.

International (Including USA) - Airmail 7 - 21 business days (UNTRACKED)
UK - Royal Mail 1st Class Signed For delivery 1 - 3 business days
Tracked International Shipping 5-10 Business Days
Europe - standard airmail 4 - 10 business days
Rest of world - standard airmail 7 - 21 business days


The times will also depend on the postal service in your country.

All shipping is made using standard Royal Mail. Standard shipping is UNTRACKED and there is no tracking number although I obtain proof of postage on all parcels.

If you want to track your purchase, there is an additional Shipping charge to cover the cost of postage by Special Delivery in the UK and Royal Mail Air Sure or Signed For for other countries, please contact me for information on the cost of this service or purchase the additional shipping listing from my shop.

UK customers, if you require a fast delivery service ( e.g within 48 hours in the UK for last minute gifts) please contact me before buying.


For customers in the USA and elsewhere, if you would like expedited shipping I can ship your jewelry purchase via FedEx or UPS however there is a much higher shipping charge for this and it can often be more than the price of the jewelry.
Please contact me to discuss if you require this option BEFORE buying.

All purchases of $90 and over will be upgraded to Tracked Shipping (USA and International) or Special Delivery (U.K) which has Insurance and is trackable at no extra charge.
Please note that although the estimated delivery time for postage is 2-3 days for the UK and 7-15 days for the USA, during peak times such as Christmas the shipping time can extend. Either way, I can only report a lost package after 25 days. A replacement or refund can only be offered after the 25 day period has elapsed.

The shipping prices in my shop cover packaging and postage.

All jewelry will be sent boxed and ready to give.

I take great pride in my work and have made every effort to ensure that the photos provide you with as clear an image as possible and the information provided is as accurate as possible however color variations can occur due to different monitor resolutions. Sizing is as accurate as the shape of the finished item will allow. Do feel free to contact me if you require more information on an item or in the case of bracelets, an alteration to suit wrist size where applicable before you purchase.

Please note that the buyer is responsible for any Customs charges and Taxes incurred in their country. Charges made by the destination country are the sole responsibility of the buyer. The value of the item will be listed as sold.
All jewelry will be sent boxed for gift giving. I am always happy to add a little card or message if the item is a gift and you want me to send it directly to the recipient.
The details of the transaction are sent to you after payment. I do not send paper receipts to save paper but will be happy to email you details of the sale if required.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information I collect
When you purchase an item from my shop you will be asked to provide your full name, email address and postal address or the full name and address of the recipient of the item if the purchase is a gift. You provide this information on the Etsy selling platform which my shop operates from. This information is required to enable me to fulfil your order. All orders are processed and fulfilled by me.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
• 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;
• 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at
dorijewellery [!at] googlemail.com.
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